FPS Pharmaceutical Services

Serious Shortage Protocols ( SSP's )

Shortages Information

New Contact Phone Number for FPS

2D Barcode Scanners Evaluation Report

Early Alert System Circular

Letter to Practices re Early Alert System


Our Role

FPS Pharmaceutical Services are responsible for the payment of community pharmacy practitioners, and the maintenance of the statutory Pharmaceutical List.

A wide range of information is also provided to the Health and Social Care Board, the professional advisors and the Department of Health, Social Services and Public Safety.

BSO Contact List for Pharmacies - 028 9536 0333 then relevant option.


           Prescription Processing Area                                Options

 Items allowed/disallowed, Broken Bulk Out of Pockets and Returns  3,1,1
 Oxygen and Pre-Reg Queries    3,1,2
  Submission of Scripts  3,1,3
 Paid Item Queries  3,1,4
 Drug Tariff / Margin Survey  3,1,5
 Professional Advice 02895 363703
Pharmaceutical Payment Manager  02895 363731
Pharmaceutical Service Manager 02895 363548
 Ordering Stationery pharmacystationeryorders@hscni.net 







Please click on the links below for guidance on submitting queries to BSO and the Template to be completed and returned to PharmacyPaymentQueries@hscni.net    

Contractor Queries for Submission to BSO (MPS 2432)

Template for Contractor Queries for Submission to BSO




Patients can click here to request a new medical card from BSO or update their personal details with our medical department.