Help & Support

Any queries in relation to GPS Pharmaceutical payments should be reported to the relevant BSO Pharmaceutical team as normal. This includes:

  • Submitting payment claims or prescriptions
  • Querying the status of payments
  • Viewing or querying payments
  • Please click here to view contact information for BSO Pharmaceutical teams


Please contact the eBusiness team if you require assistance with:


  • Accessing the FPPS Pharmacy portal or FPPS Pharmacy Payments
  • Cryptotokens or PINs for the FPPS Pharmacy portal
  • Usernames or passwords for the FPPS Pharmacy portal


The eBusiness team will not be able to assist with issues handled by the BSO Pharmaceutical teams.


You can contact the eBusiness team by email on or by phone on 028 9536 0333


You can also write to us or post completed user documentation to:


eBusiness Team

2nd Floor

Business Services Organisation

2 Franklin Street